Giya privacy policy

Effective Date: 12th of April, 2025

At Giya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you use our app and services.

1. Information We Collect

We collect information in the following ways:

Personal Information: When you create an account, we may collect your name, email address, phone number, and payment information.
Usage Data: We collect data on how you interact with our app, such as transaction history, app usage, and device information.
Cookies and Tracking Technologies: We may use cookies and other tracking technologies to enhance your experience and analyze app performance.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process payments and settlements
Communicate with you regarding your account and transactions
Personalize your experience and send you notifications
Comply with legal obligations and protect our rights

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

Service Providers: Third-party services that help us run our app (e.g., payment processors, hosting services).
Legal Compliance: If required by law, we may disclose your information to comply with legal processes or protect our rights.

4. Data Retention

We will retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can delete your account at any time by contacting us.

5. Your Rights

Depending on your location, you may have rights to access, update, or delete your personal information. Please contact us if you wish to exercise these rights.

6. Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@heygiya.ph
Phone: +63 977 280 1832
Address: Brgy. Tangub, Bacolod City, 6100